The Service Excellence Manager Regional under the direction of the Market Manager, will provide branch staff with oversight, works with branch staff to ensure compliance and adherence to all Bank policies while providing an outstanding customer experience. Leads by example in bank product knowledge, sales and customer support. Provides a supportive work environment and gui

The Collector is responsible for all phases of collection activity for the consumer installment loan, home equity credit line, preferred checking and credit card portfolios that are past due. 40 Responsibilities include but are not limited to Communicate consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/

Needs to be a Hebrew Speaker with a business/finance background. Commercial Banking experience a plus. The Relationship Manager is responsible for monitoring and growing Commercial Loan customer relationships, and assisting the Loan Officers with the administration of loan portfolios. Responsibilities include but are not limited to Maintain and service assigned portfolios

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

The Customer Service Representative is the primary contact for VNB Mortgage Services loan customer inquiries. The CSR will respond to all oral and written communication. 40 Responsibilities include but are not limited to Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requ

The Specialized Loan Servicing Specialist administers daily servicing activities of the Specialized Loan Servicing and collaborate with team members and other Valley functional teams, along with a major third party outsourcing relationship for syndication and participation servicing. Responsible for reviewing servicing of loan transactions where Valley serves as Agent Bank

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

The Professional Practices Lead will be responsible for supervising the department's Quality Assurance function to help ensure compliance to IIA Standards and Heightened Standards (SR 13) and commitment to continuous improvement in the audit departments processes and methodologies. Fosters an environment of continuous improvement and efficiencies, IIA compliance, and best

The Corporate Secretary plans and executes all Board of Director and Committee meetings and retains all documents and records. Partners closely with the Board of Directors, Executives and Legal team, and will also provide administrative support for the Deputy General Counsel. 40 hours a week Responsibilities include but are not limited to Board Meetings Plan and execute al

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

This is a hybrid role with an in office requirement (Wayne, NJ). The Customer Service Specialist provides best in class customer care across Valley's key channels such as via the telephone, emails, Live Chat Social Media. Mon Fri 8 00 AM 1 00 PM Responsibilities include but are not limited to Follow bank established guidelines regarding customer service and deliver an exc

The Solutions Cloud Engineer is responsible for architecting and developing cloud native platforms on Azure AWS. Virtual machines, containers, serverless, network, storage, security, platform services such as analytics, database, devops pipeline, etc. Architect Integration Platform as a Service such as MuleSoft/Boomi. Developing software defined strategies for infrastruct

The Fair Banking Director partners with the Deputy Compliance Officer and Compliance Program Director in managing the risks associated with federal and state banking laws and regulations. The Fair Banking Officer is responsible for the continued development, implementation, maintenance, monitoring and reporting of the Bank's Fair Banking Program risk profile to both Senio

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products